The work of technical support of IT company

Format: Offline (company office)
Task: Redistribute tasks so that everyone voluntarily takes responsibility for the particular task. Establish mutual assistance and understanding within the department.
Participants: 6 people
Time: 4 hours


  • Employees identified problems and strengths;
  • found weaknesses in building business processes and came to a decision on how to change them;
  • independently distributed responsibility;
  • understood what the source of the conflict was and came to a decision on how to eliminate it.